Terms of Service

Introduction

Welcome to The Mac Factory Ltd. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not use our website or services.

Definitions

In these Terms:

• "We", "our", "us" refers to The Mac Factory Ltd, a company registered in England and Wales with company number 14879656.
• "You", "your" refers to the individual or entity accessing or using our website or services.
• "Website" refers to our website located at www.themacfactory.co.uk and all associated subdomains.
• "Services" refers to any products, services, content, features, technologies, or functions offered by us through our website.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

We reserve the right to suspend or terminate your access to our website if you violate these Terms or engage in any conduct that we reasonably believe violates any applicable law or is harmful to the interests of us, our suppliers, or other users.

Products and Orders

All products displayed on our website are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.

When you place an order through our website, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability, errors in product or pricing information, or problems with your payment method.

Once we accept your order, we will send you an order confirmation email. The contract between you and us is formed when we send this email.

Pricing and Payment

All prices displayed on our website are in British Pounds (£) and include VAT where applicable. We reserve the right to change prices at any time without notice.

Payment for orders must be made by credit or debit card, or other payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.

We take reasonable care to ensure that all pricing information on our website is correct. However, if we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

Delivery

We will deliver the products to the address you provide when placing your order. Delivery times are estimates only and cannot be guaranteed. We are not responsible for any delays caused by events outside our control.

Risk of loss or damage to products passes to you upon delivery. Title to products passes to you when we receive full payment.

Returns and Refunds

If you are not satisfied with your purchase, you may return it within 14 days of delivery for a full refund, provided the product is unused, in its original packaging, and in a resalable condition.

To initiate a return, please contact our customer service team. You are responsible for the cost of returning the product unless the product is defective or not as described.

Refunds will be processed within 14 days of receiving the returned product or evidence that you have sent the product back, whichever is earlier.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use our website or services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Indemnification

You agree to indemnify, defend, and hold harmless The Mac Factory Ltd, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing our website using your account.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will post the revised Terms on our website and update the "Last updated" date at the top of these Terms. Your continued use of our website following the posting of revised Terms means that you accept and agree to the changes.

Contact Us

If you have any questions about these Terms, please contact us at: